Have you run a crowdfunding campaign before?
Yes! I ran a large and very successful ita bag campaign and we funded 5 ita bags total on both Kickstarter and Backerkit funding platforms! Prior to that, I ran a successful international acrylic charm pre-order campaign for my Dumb Bitch Juice charms. After that, I participated in Pintopia and raised over 10k in funding for new enamel pins. I’m very comfortable running large campaigns and fulfillment is very easy for me since this is my full time job. :)
Last updated: October 03, 2024 09:37
What are the pin specs?
All pins will be roughly 2” tall/wide, and most will have a gunmetal finish
I’ve used my pin manufacturer before in the past, and the quality has always been great with my previous orders.
Last updated: October 03, 2024 09:38
How do I find out what projects I’ve pledged to?
Check out this help doc on how to locate your pledges for Pintopia 2024: https://help.backerkit.com/article/824-how-do-i-find-out-what-projects-i-ve-pledged-to
Last updated: October 03, 2024 09:38
How do I get free pins during Pintober 2024?
Back 3+ campaigns from the Pintober flairboard to recieve those artist’s free candy mini pins :)
Last updated: October 03, 2024 09:39
Am I able to receive a refund?
Unfortunately refunds cannot be given. Once the manufacturer counts are submitted and the pins are paid for, I cannot change the order.
Last updated: March 04, 2025 16:44
I can't find my survey
No problem! Check out this site here to search your Backerkit surveys:
https://www.backerkit.com/are_you_a_backer
Type in the name of this campaign “Muerte & Magic” then click on the campaign icon. At the next page, type your email address you used to log into Backerkit and a new survey will be sent to you!
Last updated: March 04, 2025 16:46
Current Estimated Shipping Date: May 2025
Last Updated At: 02/28/25What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.